As Delta expanded its premium lounge experience, Team Epiphany helped launch Delta One Lounges across JFK, LAX, BOS and SEA, creating a series of opening experiences that introduced guests to a new standard of travel. Across each market, we shaped the journey from arrival through celebration—custom check-in, personalized boarding passes, hospitality, entertainment, photo moments and locally inspired details.

The platform remained consistent while each city took on a character of its own, pairing Delta leadership with cultural talent and experiences rooted in the destination—from Alex Rodriguez, Robert Glasper and Andra Day in New York, to Sarah Michelle Gellar and U.S. Olympians in Los Angeles, Tom Brady and Boston Symphony musicians in Boston, and Rainn Wilson, Seattle Symphony and local partners in Seattle. The result was a cohesive launch series built around elevated hospitality, culture and a strong sense of place.